Ques/Help Cancelling subscriptions in Stripe when there is more than one

R

RobinHood

Guest
I've had a couple of recurring subscriptions fail recently, as the card on file in Stripe has expired.

1642431631380.png

The user has spotted this and signed up to a new subscription user upgrade with new card details.

This leaves the customer with two subscriptions in Stripe. The new active one, and the old one which stripe is still trying to take payment for every few days.

I presume it's safe and best practice to manually cancel down this old subscription in Stripe when this situation...

Read more

Continue reading...