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Ques/Help Question about 2-factor app setting

L

Ludachris

Guest
I have a user who changed their pw and logged in, and is being told to verify their account through the app on their phone. Does that mean they had downloaded our forum app and now they need to located it on their phone and open it for 2-step verification? Here's the settings I see in ACP:

1653599545974.png

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