We're trying to pinpoint a few issues/unexpected behaviors with the user group promotions system. We are seeing cases where users meet criteria for user group promotions, but some users are simply never promoted. It seems the list of criteria is irrelevant as long as the affected user with the problem matches them - they are just not promoted.
We're trying to come up with reasons why this might occur, but we honestly have no idea how the promotions job even works. Why would the job fail to...
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We're trying to come up with reasons why this might occur, but we honestly have no idea how the promotions job even works. Why would the job fail to...
Read more
Continue reading...