XenForo User search returning different criteria to email users - Edit: SOLVED!

[Mr Lucky]

If I do a user search purely for users awaiting email (default form apart from all other user states unticked):



Then I get three results.

But if I generate a list of users for batch email sending using the same criteria, then I only get two. I have tried unticking

Only send to users opting to receive news and update emails

But that is the same result.

What else could I be missing?

Thanks

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