XenForo User Upgrade won’t work after payment

T

Tempritscher

Guest
Greetings Community
Im currently facing an issue which I’m unable to fix till this day.
After a user upgraded his account with an one time payment or monthly subscription, the rank won’t change automatically.
I never had issues in the past. I also saw some people here having the same issue.
Maybe someone has a solution for me.

Here is the latest payment log:
array(17) {
["txn_type"] => string(10) "subscr_eot"
["subscr_id"] => string(14) "I-JEUREBC2JF9A"
["last_name"] => string(9)...

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