XenForo User upgrades not showing under active upgrades

T

talkingevs

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We just had one of our users use the user upgrade function for a 1 time payment upgrade. However, it doesn't show up in the active user upgrades panel of the backend. It also did not automatically upgrade his user group to the higher one. The payment did go through with Stripe. We have webhooks setup (which options should be enabled?) along with signing secret. This is the setting we have:
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1) Does this only show subscription-style rather than 1-time payments?
2) What settings...

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