UFi UFI Upgrade Firmware fail

A

andriods

Guest
Hello, I wanted to Upgrade UFI box firmware t0 1.14 but i get the error [SERVER] UFI country policy has been locked to specific country, please contact your dealer to fix the issue !
Error code: 403 yet i can access support very well without any issue. kindly assist
Email: kipyegondun[at]gmail.com
error image